Visiting
For the time being, the following visiting guidelines apply.
- Visiting hours are from 3:00 p.m. to 5:00 p.m. In principle visits are limited to 15 minutes, once a day and a maximum of two visitors per patient at a time. When you wish to visit, you need to fill in a medical questionnaire at the ward reception to receive permission. If you have symptoms such as a fever, sore throat or cough you will not be permitted to visit the patient. If you are permitted to visit, you will be given a visitor's pass, which must be hung around your neck.
- In principle visits are held in the cafeteria, but if the inpatient is in a private room you can visit them in the room.
- When visiting a patient, please wear face masks, practice hand hygiene and keep a distance of about one meter from the patient.
- During the visit please refrain from removing your mask to eat or to drink, etc.
Contact a Patient
Please have the following documents ready for a registration process:
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Telephone Calls
Patient rooms do not have phones, and your call will be transferred to the clerk desk of the ward. Please refrain from calling unless it is an emergency.
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Mail
Mail is delivered to patient rooms. Please make sure to write the patient’s name, department and room number.
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Patient’s Presence
Our staff will not acknowledge the patient’s presence over the phone. This is designed to provide the security and privacy for the patient. Please do not ask us to make exceptions.